Frequently Asked Questions
Everything you need to know about shopping with VIRGIO
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days for domestic orders. You will receive a tracking link via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 15-day return policy for all unworn items with original tags attached. Simply visit our returns portal to initiate a pickup.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our 'True-to-Fit' chart for the best results.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for select pin codes.
Are VIRGIO products sustainably made?
Yes, we focus on conscious fashion by using eco-friendly fabrics and ethical manufacturing processes to minimize our environmental footprint.
Can I modify or cancel my order after it's placed?
Orders can be modified or cancelled within 2 hours of placement. After this window, the order enters the fulfillment stage and cannot be changed.